Country: United Kingdom of Great Britain and Northern Ireland
Closing date: 07 Jan 2018
Sightsavers are currently looking for an enthusiastic and upbeat individual to join their equally positive and friendly IT team. With the amazing success that Sightsavers has had in 2017, you’ll be another key addition to the organisation and be able to further help with the excellent work we do.
An opportunity has arisen for a Desktop Support Technician to be responsible for delivering high quality IT services and support to Sightsavers staff both in the UK and overseas.
The successful post holder will be the main point of contact within the team for logging and managing service desk ticket incidents and service requests. You will undertake a variety of 1st line and when directed 2nd line support and maintenance tasks for software and hardware used within Sightsavers. Liaising with third party suppliers, you will ensure that requests are processed and fulfilled in a timely manner.
The ideal candidate will have a proven and strong experience of supporting customers in a Level 1 / 2 service desk environment. You will be educated to GSCE level or equivalent and have a good knowledge of supporting Microsoft Office as an end user. Candidates with experience of Level 1 / 2 support in an international environment would be of particular interest.
Closing Date: January 7, 2018
How to apply:
Please visit https://jobs.sightsavers.org/job/desktop-support-technician-2/